Filafolio help

Support for every spool.

Find quick answers for scanning, photos, inventory, purchases and reports—or send us the details and we will help you sort it out.

Common questions

Help, without the hunt.

01

Getting started

Add up to five filaments free. When you are ready for unlimited inventory, unlock Filafolio Pro with the one-time in-app purchase. If you already purchased Pro, open Settings and choose Restore Purchases.

02

Barcode scanning

Use Batch Scan for several boxes or Add for one spool. If a barcode is not recognized, photograph the package label and leave it in the Review Queue so its brand, material and color can be confirmed.

03

Photos and product matches

Tap Get Photo when a card has no image. Filafolio uses exact manufacturer product details when they are available. Some discontinued or uncommon colors may not have an official image online.

04

Inventory and backups

Your inventory is stored on your iPhone. Create a portable backup before replacing your phone, deleting the app or making a major device change. Importing that backup restores your saved inventory.

05

Using filament

Tap Use, select or scan a spool, and enter the grams used. Filafolio automatically subtracts that amount and updates the grams remaining.

06

Reports

Open Custom Inventory Report to filter your collection and create a printable PDF. You can include or remove product photos and stock numbers before sharing or printing.

Faster answers

What to include in a support request

A few specific details usually let us identify the problem much faster.

Your information

Package-label photos stay private.

Photos submitted for barcode review are used to verify the product and are not displayed as inventory photos. Learn more in the Privacy Policy.